WellingtonNZ.com,
New Zealand 

Café_Chick
10th September 2011 2 star 

Good cafe offerings in town late on a Friday night are few and far between. Enigma has a late license and is open until the wee small hours for coffee and cafe style food. They offer a good range of counter food and a basic blackboard menu. Last night, the chicken, mushroom and bacon filo from behind the counter looked appealing. Unfortunately, once it was nuked, it morphed into something resembling a greasy, soggy mush. Being really hungry by this time, I pursued and finished things off with a piece of apple berry crumble. The shortbread crumble was a bit dry but went ok with cream. A big plus was the great service from staff who were friendly, cheerful and entertaining on a busy Friday night.

Jessica S.
13th March 2011 1 star 

Has always been my favorite place to go since last October. The coffee is great, nice environment, except one of the Asian girl (Japanese!?) who works there is extremely rude. We go there really often but every time we meet that girl, we always get really disappointed. For example, we were waiting to order by the counter, and the girl was there but she just ignored us and chat with her friend. We asked for help a few times but she just pretended as she couldn’t hear us. So then we had to wait for ages until the other guy came to serve us.
And there was a few other times she just dumped the coffee on our table instead of giving to us nicely ! We weren’t treated like customers at all. I’ve never experienced anything like this before.
On top of that, her facial expression is always grumpy and unfriendly which is unacceptable !!!!
Except her, everyone else is really nice and friendly! She really lets the team down !
Enigma is a nice place but we’re not sure if it’s still our first choice to go next time anymore !

Rose
4th November 2010 3 star 

Up until yesterday I would have rated Enigma as four stars, or even five. I have been going there for years. The coffee is consistently good, the food is nice, and the atmosphere is rather relaxed.

However my opinion of the place changed yesterday; went there for a coffee and the staff had allowed a group of teenage girls with two Pomeranian dogs in, and the dogs were being allowed to run all over the tables and urinate in the outdoor seating area. The hair from the dogs was going everywhere, so I ended up with dog hair on my table and in my coffee. Absolutely disgusting, and breaks food safety legislation too.

Enigma truly let themselves down by doing so; no matter how nice their coffee is, I will be going elsewhere from now on where I don’t get dog hair in my coffee nor potentially become ill from canines being put on tables.

Most disappointed.

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