WellingtonNZ.com,
New Zealand 

Weekend b.
12th February 2012 3 star 

Been brunching at the weekends at Lido for about 5 years now.
Great food and great service.
But not the coffee. Used to be ok but now it’s too strong/bitter.
Something has happened – don’t know if they changed their beans or size of the cups or what. Have tried different coffee options but don’t like what they serve now. I just drink the water there and after brunch I grab a Mojo.

Vids
15th January 2012 4 star 

Love going to Lido especially on weekends, as they have free live music..great idea guys! Love the coffee and location…and of course the music. Service is good too, but can get crowded and frustrating if you’re waiting for someone on a busy day, but that’s to be expected at a location like this.

Would suggest Lido to provide vegan food options and vegan cakes…I’m sure more people would become fans.

Great job, guys!

Charles
31st October 2011 2 star 

Currently writing this review outside lido after having something called a Chocolate Iced Milk, which was disgusting. Also sat next to me was one of the staff members eating a salad! The Man behind the bar was a nice enough chap but he politeness was overruled buy the cluster and mess the place was in. Sugar, salt, pepper, bottles and bowls of things are scattered everywhere and a wall covered in posters is quite distracting, as is the kiosk of tourist flyers buy the entrance. Loos went too bad just a bit run down paint flaking off the walls and again very cluster and cramped.

Great shame because it is in a good location and has potential to be a really good cafe.

Heather W.
18th May 2011 2 star 

18 May 2011
A friend and I have just had lunch at the Lido and found it extremely disappointing.

The omlette was overcooked and rubbery and after several attempts to eat it my friend gave up and ate the salad instead.
My vegetable soup was bland and I needed to add more salt and pepper to it.

When the waiting staff came to clear the plates (after some time had passed) we gave her feedback, which she said she would pass onto the chef. She did not come back to our table to give us an update on what the chef had said.
When we went to pay the bill my friend reiterated the problem with the omlette and the person at the counter said “Oh, people come in specially to have the omlette”. At no stage was there an apology or an offer of a discount off the bill.

Overall we were disappointed in the food and in particular their lack of apology or acknowledgment of the problem with the omlette.

We will not be returning or recommending it to others.

Phil K.
25th April 2011 5 star 

We have dined at Lido for many, many years now – mostly for breakfast and brunch, and have found it consistently excellent in its food, service, location and pricing. Its coffees are the best in the City as far as we are concerned – we often will go there right across town or even into town from our suburban home in the mornings just to get a great coffee ‘fix’ to set up the day. Its food is consistently good and cost-effective relative to other cafes in Wellington. Its location is perfect for people watching and for watching the city go about its business, and while being a little tight inside made it more difficult to access with a pushchair once we had our sons (3 years ago), they always try to accommodate and find a spot for us. They are flexible in adjusting meals which many places are not these days – they’ll substitute one ingredient for another for instance. And they’ve always been perfectly friendly to us. The same principles apply as anywhere – treat them like people (rather than servitude lower beings as I’ve seen a few customers do) and they respond with personable and professional service. We just love it there – it’s our home away from home!!

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