WellingtonNZ.com,
New Zealand 

Norman D.
12th March 2012 4 star 

Cannot speak for others’ experiences with Little India, so will post this review based on a first-time order from them.

We have previously ordered from another Indian restaurant close by but fancied a change, especially from my wife’s viewpoint, as she’s vegetarian and she often finds it difficult to try new dishes, there often being such a limited range to choose from!

Ordered on-line on Sunday afternoon, hoping for an 18:00 delivery, after having spent time going through their excellent menu.

Sue (veggie) went for the vegetarian biryani and some pakoras. The biryani came as a very generous serving indeed and the medium spice we opted for was perfect. It was superbly cooked, fresh ingredients only and was thoroughly enjoyed with riata and poppadoms.

The carnivore ordered the boti kebab and butter chicken (medium strength spice) and poppadoms. The lamb kebab was superb and so obviously freshly cooked; quite delicious! The butter chicken was a big improvement on the oft bland versions served up locally. It was cooked with more tomatoes and perfectly spiced. The dish came with basmati rice.

From ordering on-line, a quick call to the Cuba branch confirmed they had my order and that it would be delivered just before the 18:00 time we wanted. The lady who took my call confirmed my order and even said “You must be Norman”.

It being our first order with Little India, we are very pleased with their service, delivery and of course, really great food.

We will definitely be ordering from them again and hope to gradually work our way through their menu!

Highly recommended and worthy of their recent awards from Wellingtonians.

Maddie
25th February 2012 1 star 

I placed my on-line order using Little India website as I usually order however this time around the service and food was terrible. I placed an order at 7pm and did not receive the order until 9.20pm. The women attendant on the phone was rude and needs to learn basics of customer service rather than giving me excuses and wrong reasons for the order delay. When asked why did initially I was informed it will be wait of 50 minutes rather than more than 2 hours reply I got was, “some times it takes more than 3 hours and we have new driver for home delivery’, ‘the person waited outside the door for 20 minutes your house, were you not at home? ” Yes, I was home entire evening and I work in hospitality so know how this system works, don’t give me your silly excuses. When asked if the food is going to be warm as the delivery guy has been driving around for more than hour, reply I got was it was cooked 45 minutes ago, this means on first occasion you lied to me by saying 20 minutes ago the delivery guy was at the door and waited outside the door for 20 minutes. Food was COLD, I will never order home delivery from here and I will warn you to enter the restaurant if you are prepare to take risk on bad customer service.

dining_lover
17th June 2011 2 star 

The food is OK even small portion for vegetarian dish but the service is real bad. I went there with other 16 collegues for lunch today. I understand that it’s busy hour and you guys need to rush for serving customers. But when this asian waitress distribute the plates, she almost ‘throw’ the plate on our desk. Also, the walking path is very narrow, she keep pushing people chair without giving little manner saying ‘excuse me’ or ‘sorry’. She’s very rude and unprofessional at all.

I like Little India but hire a rough waitress like this asian gal will only bring down the reputation

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