WellingtonNZ.com,
New Zealand 

Champo
8th June 2011 5 star 

This business is a MenuMania SponsorOne of the Business' Favourite Reviews

What can I say, Matterhorn is always guaranteed to impress, both in the service offered and the food served.

I took 5 friends who were visiting from London here last week and they loved the chilled and relaxed decor, fantastic cocktails and suburb food.

The Suckling Pig, Southland Venison and Aged Angus Fillet could not be faulted.

Would highly recommend to anyone looking for a venue that is very reliable in all aspects.

MickG
23rd March 2012 1 star 

Having experienced a very enjoyable meal in the Matterhorn while on holiday here from Dublin in 2009, we revisited it recently [March 2012]. Needless to say we were a little surprised to see a half-empty restaurant at 8.30 on a Saturday night, which was an ominous sign of things to come. Our starters and main course [no need to reinforce our mistake of going there by having dessert] were cool, scarce and fairly dull & uninspiring to the taste-buds. For a company in the hospitality sector, the attitude of their staff reflected to me a culture of arrogance at the restaurant that we have never witnessed in any comparable [ie price wise]restaurant in Europe. And such comparable restaurants would generally have professionally trained waiters & sommeliers with a lot more skills and a lot less attitude. For a restaurant bragging on the reputation of awards achieved long ago it charges prices that would be deemed very expensive in Dublin or London. Overall, an expensive, second-class dining experience in a first-class city.

Andrea J.
3rd March 2012 1 star 

We found this place overpriced for mediocre food, arrogant staff, and too dark.

My husband and I were getting married and my grandparents came from the UK – they said they wanted to ‘treat us’ to a nice meal in Wellington. So, we decided to go to Matterhorn, donned as one of Wellington’s best restaurants. BUT, I am so regretful and embarrassed that we took them there – and they paid – for what was a terrible experience.

Where to start – my grandparents ordered a bottle of French Champagne – it was a Tuesday night and we were the only ones at the bar, with 3 bar men behind it (one wearing a backwards cap – not exactly professional). We sat at one of the bar tables and waited. And waited. And waited. After an embarrassing time passed, I looked over to the bar, only to find that our Champagne had been poured, and left on the bar!

Second, when we ordered, I asked the French waitress if the fish dish had any meat in it as my husband and grandfather do not eat meat. She didn’t quite understand what I said, so I said it in French. She assured us there was no meat in the fish dish. But, when the fish was brought to our table (an insipid looking piece of fish with some token vegetables), and a different male waiter came to pour the ‘gravy’ on the fish, we checked again that there was no meat in the gravy. ‘Yes’ he told us – it’s made with chicken stock! So, they were left with a dry piece of fish with no sauce – there was no attempt to bring out a different sauce or ask if they’d like to order something else. It was SO embarrassing! Then, we waited for the green beans….and waited….and waited. Eventually, I got up and asked for them. They were brought and plonked on our table.

When the dessert menu was offered to us it was a bit of a joke – as if we would risk ordering desserts!

I did speak to the manager afterwards about this – he said it wasn’t up to Matterhorn standard, but given the other reviews, it sounds like we are not the only ones to experience sub-par food and service. He said he’d send us some vouchers, but they were sent to the wrong address. I think he is now sending them to our correct address. We’ll see how it goes on our return!

James P.
5th February 2012 3 star 

Dinned here last time I was in Wellington, fantastic venue , great food ( kitchen need a pat on the back ) , front of house staff need to pull their head out of their own back sides, and remember its about the customer not their own ego, same goes for the bar staff who were even worse. Still the food was good enough that I’ll return and given them another go, its was only one visit after all.

HRM
15th January 2012 2 star 

A group of us came in just for desert and cocktails and the service is pretty poor, our waitress was impatient and when we asked her a question she very rudely told us to wait till she had done our water then she would talk to us. Like the other reviews below it is way too dark in the restaurant, people like to see what they are eating.

The desert menu was interesting, they are obviously trying to be different but all the deserts were quite out there. I had a frozen stuffed meringue with rum jelly and freeze dried white chocolate. It was intriguing but I wouldn’t have it again. While it is a trendy restaurant some of their prices are way over the top at $13 for house spirits.

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