WellingtonNZ.com,
New Zealand 

Nyl C.
21st April 2012 3 star 

The highlight of the restaurant was the food – I had gnocchi which came in a portion that was much smaller than the other types of pasta, but was good. The garlic bread was excellent – filled with butter and garlic which is very indulgent! My friend had the penne (can’t remember the exact dish), but she liked it a lot. Another had the calamari which lacked taste and seasoning.

The worse part of the experience was the service. The waitress got our orders mixed up and after carrying my dish to two other tables and back to the kitchen, it was cold when it arrived on my table.

The place is not very big, and the waitresses keep on bumping into my chair, without any apologies.

Regardless, I would come back again ordering a bigger portion pasta dish with the yummy garlic bread and cross my fingers for better service.

Sarah
19th April 2012 5 star 

We came into Nicolini’s to escape the cold of night. It looked full at first, but when asking if a table was available we were shown into the back room. There was a heat pump going, and several tables of diners, so was a good atmosphere.

We were attended to quickly by a friendly waitress who gave an excellent recital of the day’s specials, which genuinely made us want to have each and every dish. Our food arrived promptly and was delicious. Each waitress that served us was friendly and smiling.

We’ll definitely be back. I was surprised to read the reviews on MenuMania following our visit, but the negative feedback seems to be centred around the manager (whom we didn’t encounter). The food is fantastic, and the service we received couldn’t be faulted.

erica
16th April 2012 1 star 

DO NOT RECOMMEND, the customer service is disgusting and we’ve never been treated so badly in a restaurant before and we’ve eaten all around the world. Manager rude/abusive and arrogant. meals OK but should realise without customers you have NO business and word of mouth is the best advertising you can get. should have read other reviews before entering this circus. Manager needs a major attitude transplant or get out if he can’t handle the hospitality industry.

Sola
29th February 2012 1 star 

What a waste of time!
The food was only OK but with manager/owner yelling at his staff (customers must have had the night off), rude and impatient staff – although it’s got to be hard smiling just after being abused (the tone tells it all!), it just didn’t go down as well
At least the old git at Piccolo waits till you question the bill before he goes crazy spouting out Italian at 100miles per hr!
Won’t be going back – I pay for the food and the experience.

Geoff G.
6th January 2012 5 star 

Had a wonderful meal with great service. Waited at the bar for a table because they were busy and got an apology for the wait which was only a few minutes and I didn’t even have time to finish my first drink.

We had wonderful tomato basil and garlic on our bread. With the calamari entree we had decided to share it because we wanted to leave room for the desert. It was so delicious we asked for a second entree. The waitress was great and it arrived in super quick time.

Our mains were great and the dessert divine. Service was fantastic in the new part out the back and the price was very reasonable. One of the family owners circulated and spoke with the diners to ensure every thing was fine. Good touch in our opinion.

Bang for your buck won’t be beaten.

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