WellingtonNZ.com,
New Zealand 

Emz
22nd January 2012 1 star 

Average menu without most of the things you’d expect to find on a brunch menu. Service was slow and unfriendly.
When I asked whether they do gluten free bread I was told they did, but wasn’t told that there was an additional cost. I don’t mind paying slightly more as I appreciate that GF bread is more expensive but being charged $6 for two slices of GF bread?!? RIP OFF. When I questioned it and said I could buy an entire loaf for that the girl just shrugged. Eventually she came back over and said it was only $4 – “only”!
Food was ok but nothing special and certainly didn’t justify the prices. Hot chocolates were tiny, kids portions at adult prices.
Definitely won’t be returning. So many great cafes in Wellington, gutted we picked a bad one.

Carrot P.
19th September 2011 5 star 

Went to Olive cafe for dinner two of us.
The service was great – a chatty friendly young woman who was very knowlegdeable and recommended what wine to have.
The food quality was exceptional, the surroundings so interesting with some fantastic art installations not your generic cafe restaurant fit-out.
We will definitely be back- highly recommended.

Sophie
15th June 2011 1 star 

Rude staff. Always unhelpful and unfriendly. Average food and coffee and rather over priced for the quality of food. Not going back, especially for the terrible service. Olive management need to rethink their idea of a great cafe and make some serious changes to their staff’s attitude towards work, especially the managers. Service with a smile would be a good start!

Pauline
15th June 2011 1 star 

I am a semi-frequent customer of Olive. Mostly the food is very good (amazing egg breakfasts, except the scrambled which is similar to many other cafes now which cook the dish as half omelette and scrambled, therefore losing its soft, melt in the mouth texture..but I digress) but it is the service which stands out. Standout terrible I mean! Unfortunately, like a few cafes in Welly (namely the Astoria) Olive’s coffee is up and down. On Monday 13 June I visited for breakfast. After a few sips I realised my coffee was luke warm and very milky (large flat white). I asked politely if I could have a fresh one. The (new) waiter came back with it re-heated via the microwave. It was scalding. Again I asked politely for a fresh coffee. The manager came out and started arguing with me that I had already drunk half the coffee so therefore didn’t deserve a fresh one. I tried to calmly say that I had had about a quarter of the coffee before deciding it was verging on cold and I really would like a fresh, normal one. He said I should have asked for a hot coffee when ordering. Hello! Are not all coffees supposed to be reasonably hot? Surely the public don’t expect a luke warm coffee as a matter of cours? Everyone in the cafe was listening to him berating me. What a rude little man! The last time I visited (about 2 weekends ago) a coffee had been returned from someone and the Barista made it obvious how displeased she was. This was in front of customers waiting at the counter. Get your act together Olive. Coffee making is an art and sometimes you have to suck it up and do repeats if it is not to the customer’s satisfaction, not argue with them! Management needs to take a hard cold look at how the cafe is run and a bit of customer service training wouldn’t go amiss. For such a lovely venue and on the whole great food…it is such a disappointment to be treated this way. It will be a long time before I venture in your door again. Luckily, Wellington is spoilt for choice regarding fabulous cafes and good coffee making!

ren
14th June 2011 1 star 

This cafe has a great selection of food on menu and in cabinet.

However! their service is very unfriendly and even more unprofessional.
The man who took the order of my friend and i was obviously rude and disrespectful towards us.
His attitude left a sour taste in my mouth and ruined my breakfast!
I will not be going back!

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